Filadelfia Coffee Resort & Tour Jocotenango, Jocotenango

The rooms overlooking the pool were spacious and clean, with bright windows during the day. However, they are not well soundproofed, so noise from passersby can disrupt your rest. The service was exceptionally helpful and kind, with knowledgeable staff offering wedding services, newspaper delivery, and shuttle options for an added fee. The location provided a tranquil escape outside of Antigua, with beautiful surroundings and proximity to the town. The dining experience offered delightful meals with coffee and stunning views, though some items seemed overpriced. The facilities were well-equipped and accommodating for guests.

The hotel rooms were clean and spacious, but unfortunately, they felt stuffy with no ventilation. The service was very friendly, especially at the restaurant, but some staff members could benefit from proper hospitality training. The location was a calm paradise surrounded by lush green vegetation, perfect for relaxation. The dining experience was delicious, offering beautiful views and grounds, but with limited breakfast options. Overall, the facilities were well-equipped but lacked proper ventilation in the rooms.

The hotel rooms were stuffy and lacking ventilation, with an unfortunate bedbug encounter that marred our first night. They are quite small and not worth the $225/night price tag. The service was extremely unhelpful and failed to meet expectations. On the bright side, the location was ideal for relaxation and felt like a haven outside of Antigua. The dining experience was lower than anticipated, with limited breakfast options and subpar coffee.

I had a mixed experience at this hotel. The rooms were very nice but lacked proper ventilation, making them feel stuffy. The small size of the rooms did not justify the high price of $225 per night.

The hotel had some positives like a calm location with lush green vegetation but also had drawbacks with issues in the rooms and limited dining options. The service was a mixed bag, with some staff going above and beyond while others lacked attentiveness. The facilities were decent overall, but improvements could be made.